Support
How can we help?
We're a small team that reads every email. Pick the lane that fits and we'll get back to you fast.
Already a customer
Something's broken or you have a question.
Email us with your studio name and the game you're asking about. We're a small team — you'll hear back from someone who can actually fix the problem, usually within a business day.
- Include your studio ID from the dashboard if you have it
- Tell us what you tried before reaching out
- Check the status page first if something feels broken
Evaluating us
You're deciding whether to try us.
Book a 20-minute call. We'll walk you through the platform and give you an honest take on whether it fits your game.
- Live call — platform walkthrough for your game
- Shadow mode free — AI computes, you decide what ships
- No credit card required to start
Something else
Press, partnership, or anything not above.
Drop us a line at our general inbox. We read everything and reply within a couple of business days.
- Press, podcasts, interviews
- Studio publisher / partner intros
- Job inquiries, internships
- Anything else worth saying
Self-serve
Faster than an email.
Most questions are answered in our docs. If you can't find what you need, then email us.
How fast we get back to you.
Every email gets read by someone who can actually fix the problem — no tiered ticket system, no first-line agent who has to escalate. You'll usually hear back within a business day.